your device ID — tap the “ID” button on the App’s main screen to see and copy it. FreeWorld has no accounts, so the ID is the only way for us to find your device;
your phone model and Android version;
what happened and when (for example, “cannot connect since this morning”), and a screenshot if possible.
Privacy requests and data deletion
To get a copy of your data, correct it or delete it, send your device ID to the same address with the subject “Delete my data” (or describe your request). We process the request within 10 business days. See the Privacy Policy for details.
Reporting abuse
To report abuse of the Service, write to the same address and include the date, time (with time zone) and IP address or other details of the incident.